Meet the Team – Onofreo Home Comfort Systems LLC

Mark

Mark Onofreo has been in the HVAC business for 20+ years, working with well-known companies in the tri-state area. In 2018, Mark founded Onofreo Home Comfort Systems, LLC, a family business in Milford dedicated to excellent service. Mark enjoys spending time with his daughter and playing the drums. Also, he’s a wonderful boss!

Kelly

Kelly is our CFO/Human Resources representative. She’s been in the HVAC field for 26 years and she’s been with this company from the start. Plenty of experience and it shows in her everyday tasks.

Kelly does a lot of work with animal rescues and volunteers a lot of her time to them as it is a passion of hers. She also has her own special fur babies, one (Zoey) that joins us in the office everyday and is such a joy to have!!

Shana

Shana is our service department manager. She is a motivated and detail-oriented person who values collaboration, efficiency, and continuous improvement in everything she does.

In her spare time, Shana enjoys spending time with and doing special activities with her three children including cooking, baking specialty treats, and going on hikes. She also has a special love for animals and has multiple pets that she has rescued.

Bill

Bill has been in the HVAC field for almost 30 years and is a very talented installer. Most of the boiler pictures you see on our page are installed by Bill. He takes great pride in his work. In his spare time he likes to hang out with his wife and 7 year old son as well as go to every concert he can!

Anthony

A seasoned technician for close to 20 years. Anthony is the one we send out when no one else can get to the bottom of a problem. The more puzzling this issue the more determined he gets. Anthony is part of his town council and likes spending time with his wife and daughters.

Tom

Tom has been making customers comfortable in their homes for close to 15 years. If you need a quote on a new Heating, Cooling or Ductless system, he’s your guy! Tom loves spending time and hunting with his family in Maine.

Chris

Chris is one of our amazing installers. He is the one who is usually out of site in a basement or attic. He is a great asset to our team! Chris loves football and the NY Giants (yes, we still let him work here, lol)!

Jeff W.

Jeff is one of our wonderful installers! He is the one crawling around the attic or showing a customer how to use a new thermostat. Jeff has a cute pup named Charlie and enjoys going to concerts!

Mike

Up next, Lead Installer Mike! Mike has been in the HVAC field for over 20 years. He is well rounded in boilers, furnaces, AC systems and Ductless! Mike loves spending time with his twin boys, golfing, and hockey with his family.

Matt B.

Next up, Matt B. Matt is one of our wonderful installers. Matt is an avid baseball fan and he also plays. He is also getting married this winter!

Pat B.

Next up, Pat B. Pat has been a Service Tech for close to 20 Years! Pat can help out with maintenance, service calls and installs. All of our customers rave about him! Pat enjoys art and painting!

Andrew

Andrew started his sales career in 2006 and has worked in a variety of different industries over the years. He has been in the HVAC field for over 3 years and absolutely loves this industry. Andrew’s customers consistently say that his attention to detail and thoroughness set him apart from other consultants in the field. In his spare time, Andrew enjoys spending time with his #onofreohcs sons Tanner and Rowan, and loves Bass fishing.

Rich

Rich is one of our lead installers. He specializes in AC or furnace swap outs but will do any job we throw at him. He also has the nicest hair! He enjoys Horseback riding in his spare time.

Chris

Christopher Proctor is a comfort advisor at Onofreo home comfort solutions and is passionate about providing multiple options for our clients. He holds many certifications in the mechanical field as well as being a long time skydive tandem instructor and lifelong motorcycle racer. Chris enjoys working with people and finding the best fit for each home with new technologies constantly being introduced, he greatly enjoys the new and old challenges of the HVAC industry.

Tom H.

Tom H is one of our talented Comfort Consultants and has been in the HVAC field for 20+ years. Tom enjoys spending time with his wife and new pup Ozzy. He also clearly enjoys pizza!

Steve J.

Steve is one of our Lead Installers. Steve is learning the ropes and you will see him with the installers learning new things everyday. Steve enjoys taking his Great Dane pup for hikes.

Matt

Matt Boath is one of our talented installers. Matt’s duties include installing new heating and or cooling systems. Matt enjoys being outside, hiking and Winter.

Andy

Andy Palmieri is our ductwork fabrication guy! He does it all! Andy makes sheet metal for all of our jobs here in the office before the installation! Andy loves playing the drums and being with family!

Ken

Ken Dinan is the jack of all trades at Onofreo. He does Service, Installation and Project Management. Ken enjoys vacationing with his wife Cheryl!

Ted

Ted Chittem is our resident Geothermal guy! Ted prices and manages all of our Geo-Thermal jobs. He also services them and helps out with the installations. Ted enjoys climbing, traveling and spending time with his kids.

CJ

CJ helps out with everyday installs. CJ is currently in school for HVAC and is learning a ton of valuable information. He enjoys sports and hanging out with his friends.

Callisto

Callie helps out in the office during the summertime. Callie’s duties include cleaning, filing and confirming appointments. She also walks the office pup. She will be heading off to College this fall.

Dana

Dana is our installation department coordinator. Although new to the field, is adapting quite well. She is a quick learner and definitely brings color to the office!
Dana makes mean sourdough bread and enjoys cooking and trying new recipes. She also enjoys painting and spending her free time with family and close friends.

Chris K

Chris K is one of our seasoned Service Technicians. While he specializes in Oil Heating he also works on Gas heat and AC systems. Chris has been in the HVAC field for 20 years after graduating from Platt Tech in 2005. Chris enjoys camping in his free time.

Pups!

Zoey and Loki are, as we like to call them, our emotional support animals. Loki belongs to the owner, Mark and Zoey is our CFO, Kelly’s dog. Although quite different in size and personality, they are the best of friends while together. They definitely make having snacks or lunch in the office quite interesting because you will never know if one of them will be jumping heights you would never feel they can reach and the other dribbling pools of drool next to your desk. We will let you guess which dog does what. Nonetheless, we are all in love with them!

I had an issue with hot water system. They were very fast to send someone out on the same day to diagnose the problem and quickly got in parts the next day to complete the job. Kept me closely updated on when a repair person would come to my place. Very happy I can shower again with hot water!

Monkol L.

This company was an absolute joy to deal with helping me switch from oil to gas and taking care of every step of the process, from sales to installation to dealing with gas company. Kelly is a gem. Can not recommend enough!

Terri M.

Onofreo has proven themselves yet again to be the best in the business. My wife and I went to them a second time, this time to replace our Central AC unit. First of all, they came right out to inspect, then they gave us a price that was much lower than I had expected. The install happened very quickly and everything is perfect. Mark and his team are absolutely wonderful and I can’t recommend them highly enough. Truly a first class company all around. If you need work done, this is where you should start. Thank you for another great experience!

Joe B.

Amazing to experience an oil to gas conversion with Onofreo! Efficient, fast, and beautiful work!!

Melissa B.

Anthony, Mark, and Kelly have helped install, fix and maintain our furnace and AC units for many years now — they are the best, and yes, we have tried the rest. But we will always call Onofreo from now on. Excellent work, done fast and reasonable rates — great people too.

John B.

Bravo to Pat from Onofreo! He walked me through all the service needs for my hot water heater and heating ducts & vents. An overall fantastic experience and I will be calling Onofreo HCS for all future HVAC needs. Thank you 🙂

Carmen F.

Excellent service and quick response. Also had what I thought was a leaking hot water heater but turned out something far less expensive. They responded back quickly and had everything finalized within 2 hours of my initial contact with their office

James V.

I had my Ductless system installed by Onofreo and I am Very satisfied with the service from start to finish. Very professional knowledgeable staff from the sales point to equipment installation. Everything done timely, well organized, and as promised. I will continue using Onofreo for all equipment maintenance needs.

Lydia F.

Very impressed by the crew that worked on my house. The quality of work is outstanding. They have a great financing package!!

Jason S.

We recently had to replace our central Air Conditioning and received estimate from various HVAC specialists, including the one we currently have a service contract with. Shane, the sales constant, was by far the most professional, patient, kind, honest, and thorough person that I met with.

Christine K.

Anthony called prior to the visit. Arrived on time & found a capacitor was bad on our compressor. He went on to check the entire system to make sure it was running right, without me having to ask. Very friendly & explained everything he was doing. Kelly was also very pleasant to deal with on the phone.

Wayne S.

I want to give a big shout out to Onofreo Home Comfort Systems, LLC and their entire staff. Called yesterday morning and told them my hot water heater was not working. Technician Matt arrived in the afternoon and determined unit was a discontinued model and repair parts were unavailable. Within minutes he was able to coordinate a new water heater and installation for today. Installer Bill and his assistant arrived early this afternoon and have completed a quality top notch job. Hot water is flowing again! Thanks to all! PS, forgot to mention how helpful the staff was in the office with making this happen so fast. All in less than 24 hours. Impressive.

Joe K

They were both very professional, informative and very neat and went out of their way to any other issues. I highly recommend them and hope their service lives up to the same.

John T.

Onofreo was an absolute pleasure to work with. Their team is knowledgeable, professional and prompt with their service. They have fixed small and major issues for our commercial property. We continue to use them time and time again.

Duane F.

Onofreo Home Comfort Systems LLC installed a new ductless, mini-split air conditioning system in our home. Very completive pricing when compared with other area contractors.

Nick N.

We just had a ductless split unit system installed in 4 rooms of our house. The people at Onofreo are amazing to work with, from the owner Mark, to the office staff to the guys coming out and doing the work. The install happened much quicker than I anticipated and they were SO clean, I would have never known they were in my house cutting into walls, etc. The system itself is awesome – very quiet and cools down the house super quick. When Tom came for the consult, he told me I’d never want to leave the house again and he was right. Best thing we ever did! Thank you Onofreo!

Heather D.

I had Onofreo HCS install a new Hydro-air system last year to replace my 35 year old system that kept giving me trouble – Mark, his office staff, and his techs were prompt, professional, and clean. Mark showed up to do his estimate, I got the proposal signed, they pulled the permit, dropped off a check, and in three days I had a brand new system installed. I knew what was going on every step. The install looks great and they provided free cleaning and tune up service afterward. I have also referred my mom to them and she was thrilled with the service. I would highly recommend anyone who needs maintenance or a new system to Onofreo HCS.

Eric P.

The installation was installed neatly on the date scheduled and at a terrific price. We are completely happy with the professionally executed work.

Michael L.

Everyone in the office I spoke with was so friendly and responsive. They called to notify me that the technician was running late, so I wasn’t sitting around waiting.
Our Technician, Giovanni, was excellent.

Ellen L.

The install was well planned and started on scheduled date. It required multiple condensers and 4 wall mounted units. The team was friendly, professional and worked non-stop through two very hot days directly in the sun. The install finished ahead of schedule. Cabling is very neat. Team cleaned up when finished. So, start to finish just as promised. The Mitsubishi units work very well and are extremely quiet. An overall A+!

Jeffery B.

Had to change the zoning board, wiring to HVAC and thermostats on an 30 year old system . Responsive, on time arrival, fair pricing – true professionals. Was absolute pleasure to see how their engineer arrived on time, communicated everything he has done, and the work performed. Will definitely contact them again for anything HVAC related.

P K

Onofreo is and has been wonderful to our family. Also professional and courteous and reasonably priced. They have installed 2 furnaces for us over the past few years at 2 different locations. Being a Real Estate Broker, I have referred them to numerous clients. Top Notch Service!!

Carol C.

Just amazing people even helped me with rebate paperwork from my electric company.Will use them again and so should everyone else.

Ralph S.

The technician was very polite. He assessed the situation quickly but thoroughly and provided a honest diagnoses. He told me exactly what was wrong and needed to be done and he performed the job well because everything is working perfectly. I will call them for my future needs and recommend them if you do not have a HVAC provider.

Theandra T.

Onofreo is an amazing company That is represented by excellent products and professional staff. When I first called them they were extremely responsive to my needs and took care of the initial concerns that I had with an old air conditioning system.

John S.

In short, I could not be any more pleased and satisfied. You started the process with an excellent presentation, great salesmanship skills, and more than enough knowledge to allay any concerns I had. With your guidance, I believe we put together a system that will continue to meet my needs for years to come. I am particularly impressed with the Rudd heat pump water heater. But for your recommendation, I might have stuck with the standard 50 year old technology and heated water with gas or electric. Now that I have seen the heat pump water heater in action, going with the old technology would have been a big mistake. Thank you.

Scott O.

Mark and his team are the best. They are honest, transparent, hard working, professional and punctual. They answer all of your questions, even the dumb ones, and I had plenty of those. They removed my antique furnace and installed a complete heating system in 2 days as promised as well as a hot water heater on an emergency basis. They also wear masks. Call them. You won’t be disappointed.

Elaine M.